What you can do, what you keep, what we promise.

In Their Eyes is a service for making a family memoir together. By using it, you agree to use it for the thing it’s built for — collecting your own family’s stories. You keep the rights to everything you and your family put into it. We promise to take care of it and not surprise you with creepy uses.

In Their Eyes is for adults.You must be 18 or older to create an account, and anyone you invite to a project must also be 18 or older to sign in and contribute. Children and teenagers don’t have accounts on In Their Eyes — full stop.

Stories about and from minors are welcome — uploaded by an adult.A grandparent’s book is going to be full of grandchildren — a five-year-old’s drawing, an eight-year-old’s voice telling a story, a photo of the family at the lake. The way to capture those moments is for an adult account holder (a parent, an aunt, the project owner) to record, photograph, or write down the moment and upload it from their own account. If you do that, you confirm that you have authority from the child’s parent or legal guardian to do so.

If you discover that someone under 18 has created an account or signed in as a contributor, please tell us at knollmcb@gmail.com and we’ll remove the account.

• Create a memoir project for a family member or for yourself.
• Invite people you actually know — family, close friends — to contribute.
• Order the printed book when you’re ready.
• Edit, delete, or export your content any time.

• Upload content that isn’t yours or that you don’t have permission to share.
• Use it for harassment, illegal activity, or to deceive someone about who you are.
• Reverse-engineer, scrape, or try to break the service.
• Use it for commercial purposes other than ordering your own printed book.

If you do, we may remove the content or suspend the account.

You own your content. The stories, voice recordings, photos, drawings, and writing you and your family contribute belong to the people who created them. You keep all copyright and rights.

You give In Their Eyes a limited license to host, transcribe, render, and print that content — only to make the product work for you. We don’t use it for anything else. The license ends when you delete the content or your account.

We own the software.The In Their Eyes code, design, brand, and book templates are ours. You don’t get rights to those just by using the service.

If you order the printed book, we’ll quote you the price before you pay and ship it to the address you give us. Printing is handled by Lulu; their fulfillment timelines and shipping policies apply. If something arrives damaged or wrong, email us and we’ll work it out.

We’re not currently set up for returns — each book is custom-printed. If there’s a problem with the book itself (printing error, missing pages, damage in transit), we’ll reprint at no charge.

You can stop using In Their Eyes any time and delete your account by emailing us (see Privacy for the details). We can suspend or terminate an account that violates these terms, but we’ll give you a heads-up first unless the violation is severe.

In Their Eyes is provided as-is. We do our best to keep it running, your data backed up, and the service reliable — but we’re not promising it’ll never break. If it breaks and you lose something important, we’ll work to recover it from backups, but we can’t guarantee recovery.

We’re not liable for indirect damages — lost profits, lost data, emotional harm, etc. — arising from your use of the service. The total amount we’d ever owe you is limited to what you paid us in the last 12 months.

If we change these terms, we’ll update the effective date at the top of this page and email anyone with an active account. If a change matters a lot, we’ll give you 30 days’ notice before it takes effect.

These terms are governed by the laws of the State of Minnesota, United States. Any dispute will be resolved in the courts of Ramsey County, Minnesota. If any part of these terms is found unenforceable, the rest still applies.

Casey Suszynski, builder of In Their Eyes — knollmcb@gmail.com.